In this interactive workshop, Designlab mentor Alex Lessio shares some of the best techniques for in-depth user interviews, developed through 10 years of his career in UX. Throughout the session, you'll cover:
- Why we conduct in-depth interviews and how to convince difficult stakeholders (as well as yourself!)
- How to carefully define the scope, target audience, sample size, and more key details.
- How to turn a messy list of learning goals into a brief but insightful interview script.
- Interviewing techniques and best practices.
- The power of follow up questions to paint a deeper, more complete picture.
- How to debrief multiple interview transcripts and find patterns and themes.
- How to turn all your hard work into relevant, actionable and powerful insights.
View additional design talks and workshops on our Events page.
Hosted by Axel Lessio: UX leader, strategist, and mentor with 10 years of experience in the field.