Design Leadership Guild

FAQs

HOW DOES THE DEPOSIT WORK?

The deposit is a key step in securing your spot as a founding member of the DLG program. By paying the $399 deposit, you ensure your place in our community. This deposit is fully refundable, allowing you to reserve your spot without any long-term commitment. If you decide not to proceed, you can request a refund of your deposit at any time.

WHEN ARE MEMBERSHIP FEES DUE?

To join the DLG program, you will need to make an initial $399 deposit to save your spot. The remainder of the membership fee, which is $1600, is due by July 8. This payment schedule is designed to give you ample time to plan and prepare. The program is set to launch during the week of July 8, and full payment ensures you have uninterrupted access to all the benefits and resources from the very beginning.

WHAT'S THE REFUND POLICY?

We have a flexible refund policy to accommodate any changes in your plans. The initial $399 deposit is fully refundable at any time before the program launch. Once the program launches, you have a 4-week window to request a full refund if you are not satisfied. After this period, refunds are available on a prorated basis for the remainder of the year. This means you will only pay for the time you were a member.

WHAT BENEFITS DO FOUNDING MEMBERS RECEIVE?

As a founding member of the DLG program, you'll have access to exclusive benefits, including early access to new features, direct input on program development, and special networking opportunities with other industry leaders.

HOW CAN I REQUEST A REFUND?

To request a refund, simply contact our team via email (diego.nunez@designlab.com) or phone (+52 5522780692). Provide your membership details and the reason for your refund request. Our team will process your request promptly and ensure that your refund is handled smoothly.

WHAT HAPPENS IF I MISS A PAYMENT DEADLINE?

If you miss the payment deadline of July 8, please contact our team as soon as possible. We understand that situations can arise, and we will do our best to accommodate and work with you to ensure you can still participate in the program. However, spots are limited, and timely payment is crucial to secure your membership.

WHAT BENEFITS DO FOUNDING MEMBERS RECEIVE?

Upon receiving your $399 deposit, you'll receive a confirmation email with details about your membership and next steps. We’ll get in touch in a few short weeks with next steps about getting ready for the program launch.

Feel free to contact us with any additional questions or concerns. We look forward to having you as a part of the DLG founding members!