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AI Agents for Work

GET THE AI AGENTS FOR WORK SYLLABUS AND LEARN MORE:
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Build Powerful
Agentic AI Workflows

AI Agents for Work is a new, hands-on program empowering non-technical operators to identify, design, and build agentic AI workflows that supercharge their work.

Unlock the power of AI agents—without the hype

AI tools are getting more capable at an astounding pace. Increasingly, they can gather information, make decisions autonomously, use tools, and carry out multi-step work in a way that offers real leverage.

You don't need to become an AI engineer to access these capabilities. You need to understand what these systems can do, where they break down, and how to design workflows that give your agents the context and data they need to be useful.

In AI Agents for Work, you'll learn how to:
Identify strong opportunities for agentic AI
Design a workflow around a real goal
Push through the work of building a functioning version
Evaluate whether it's actually making your work better
In the course, you'll learn skills and frameworks that transfer as the tools continue to evolve:
Workflow design
How to provide context to AI agents
Judgment
Workflow evaluation and iteration

The founding cohort starts November 13. Join the first group to take AI Agents for Work and get $300 off tuition.

Built to fit your week

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NEXT COHORT
Nov 13, 2026
WEEKLY PACING
Weekly lecture + peer group; async project work
COURSE DURATION
4 Weeks
PRICE
$1,199
$899

Who This Course Is For

This course is designed for non-technical professionals who want to stay ahead and unlock the ability to build powerful agentic AI workflows that drive real impact.

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A few examples of what people build, by role:

MARKETING AND CONTENT: competitor digests, campaign recaps, content repurposing

OPERATIONS AND STRATEGY: request triage, vendor research, weekly status reports

PRODUCT, DESIGN, AND RESEARCH: research synthesis, feedback tagging, competitive teardowns

CONSULTANTS: pre-meeting briefs, market scans, first-draft proposals

FOUNDERS AND ENTREPRENEURS: business snapshots, investor update drafts, inbox triage

Don't see your role? If your work involves gathering information, making sense of it, and acting on it across multiple steps, you're in the right place. You should be comfortable with tools like ChatGPT or Claude, but you don't need to know how to code.

Build an Agentic Workflow Around Your Real Work

This isn't a course where you just watch someone else build demos. Over four weeks, you'll identify a workflow from your own work and turn it into a functioning agentic system.

YOU WILL LEARN

1
FIND THE RIGHT PROBLEM: Identify work where AI can actually add leverage.
2
DESIGN THE WORKFLOW: Define the goal, inputs, outputs, context, constraints, and human checkpoints.
3
CONNECT YOUR AGENT: Use modern AI tools to provide your agent with the context and systems it needs to work.
4
BUILD A WORKING VERSION: Execute your plan and turn the workflow into something that provides real leverage.

A Course Designed Around Building

Understanding agents conceptually is useful. Building one is where things get messy.

Illustration of person learning data-driven design

That's why this course includes multiple layers of support as you move from idea to working workflow.

WEEKLY LIVE LECTURES
Join a 90-minute live lecture each week covering the concepts, frameworks, examples, and techniques you'll need for that stage of your project.

SMALL PEER GROUPS
Later in the week meet with a small group of classmates to pressure-test ideas, share progress, and learn from people applying the same principles to different types of work.

HANDS-ON PROJECT WORK
Rather than completing disconnected exercises, you'll progressively design and build one useful agentic workflow around your own work.

SUPPORT WHEN YOU GET STUCK
You'll have access to live office hours and async support when a specific issue is keeping you from moving forward.

The goal isn't to build the workflow for you. It's to help you get unstuck while developing the confidence to solve these problems yourself.

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HAVE QUESTIONS? ATTEND OUR UPCOMING LIVE INFO SESSION.

Four weeks to your first working AI agent

WEEK 1

Understand Agents & Find the Right Workflow

Learn the difference between agents, chatbots, and traditional automations — and understand where agentic systems are useful today, and where they still struggle. Identify several potential workflows from your own work.

WEEK 2

Design the system

Gain an understanding of agentic workflow best practices, then shape one of your candidate ideas into a clear workflow before you start building.

WEEK 3

Connect & Build

Explore the tools necessary to connect your agent to your data and systems. From there, turn the workflow blueprint you created the previous week into a functioning system.

WEEK 4

Test & Improve

Dive into testing, reliability, guardrails, and the right place for human oversight. Apply these frameworks to what you've built, identify where it fails, and improve it before putting it into real use.

Experience helping professionals level up with AI.

Sharon Park

Sharon Park

INSTRUCTOR | FOUNDER, COMMON PRACTICE

Sharon Park is the founder of Common Practice, where she advises organizations on AI adoption, workflow redesign, and practical implementation. Previously, she was a founding go-to-market leader at Credal AI, helping enterprise and government teams put AI into practice. Earlier in her career, she worked at Cruise, Uber, and Goldman Sachs. She holds a BA from Harvard and an MBA from Wharton.

Chadwick Smith

Chadwick Smith

LEARNING EXPERIENCE LEAD | DESIGNLAB

Chadwick Smith leads curriculum development for AI Agents for Work. Previously, he's developed and guided programs like Designlab's AI for Visual Design and AI for UX Design, which have helped thousands of professionals build AI skills. Chadwick has built courses in partnership with brands like Rolling Stone, Shopify, and Complex, and delivered corporate AI trainings for employees at Google, Microsoft, and more.

New fields.
Proven ways of learning.

Workbench comes from Designlab, where more than 25,000 learners have built real skills in UX, design, and product, and gone on to do that work at leading companies like Google, Dell, McKinsey, and many more.

Diagram showing Workbench as part of Designlab

AI is now changing every kind of work, not just design or product. Workbench is our effort to bring what we've learned about teaching practical AI skills to more professionals, wherever they sit.

The tools are new. The way people actually learn hasn't changed.

YOU LEARN BY DOING
Every program is built around hands-on project work, not passive videos or disconnected quizzes.

LEARN FROM PEOPLE DOING THE WORK
‍
Our instructors and mentors are practicing experts, applying these tools in their own jobs every day.

NEVER LEARN ALONE
Live sessions, peer groups, and direct feedback keep you moving when you get stuck.

Built on Designlab's track record
25,000+
Learners from
50+ Countries
100+
Corporate
Clients
500+
Industry Mentors
& Instructors

Earn a Certificate of Completion

Complete the course and your project to earn a certificate recognizing your work in AI agents and agentic workflow design.

Still deciding?

Do I need to know how to code?

No. AI Agents for Work is designed specifically for non-technical professionals. You'll design and build a working agentic workflow using AI tools and no-code connectors. No coding is required.

Do I need previous AI experience?

You don't need to be an expert, but you should be comfortable using AI tools. Most students regularly use ChatGPT, Claude, or a similar assistant for everyday tasks like drafting, research, or analysis.

You don't need any experience setting up AI workflows or working with agents. That's what the course teaches.

What exactly is an AI agent?

An AI agent is an AI system that works toward a goal on your behalf. Rather than just responding to a single prompt, it can gather information, make decisions, use tools, and carry out multi-step tasks.

In this course, you'll learn how to design workflows that give agents the context, data, and human checkpoints they need to do useful work reliably.

Will what I learn become obsolete quickly?

AI is moving fast, and some specifics, like individual tools, features, and interfaces, will change. That's why this course focuses less on any single tool and more on durable skills: identifying which work can be delegated, designing workflows around a real goal, giving agents the right context, and evaluating whether the output is actually good.

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Those frameworks transfer as the tools evolve, so what you learn should keep paying off long after the course ends.

What kind of project should I build?

You'll build at least one useful, multi-step workflow drawn from your own work: something you or your team does regularly, like researching and summarizing information, preparing reports, triaging requests, or moving information between tools.

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For a first workflow, simpler is better. A strong project matters enough to be worth automating but is scoped tightly enough to finish in four weeks. It also needs to connect to systems and data you have access to. We'll work with you early in the course to choose a workflow that's both useful and realistic.

What happens if my project turns out to be too technically complicated?

It happens, and we'll help you work through it. Between your peer group, office hours, and the course Slack, you'll have support diagnosing problems and finding a way forward.

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Some constraints are real, though. If a workflow depends on data or systems you aren't authorized to access, or on integrations that aren't practical yet, we'll help you rescope it or choose a different workflow that's both useful and executable. Learning to make that call is part of the course.

Which AI tools will we use?

This isn't a tool-specific course. We teach frameworks for designing agentic workflows that work across platforms.

That said, you'll build your workflow in a real tool. We expect most students to use Claude (including Claude Cowork), ChatGPT Work, or Microsoft Copilot as their core agent. Depending on your workflow, you'll also connect it to your data and apps, usually through the connectors built into those tools and sometimes through automation platforms like Zapier or Make.

Will I need to purchase additional software?

We expect most students will need a paid plan for their core AI tool, such as Claude, ChatGPT, or Microsoft Copilot, and some workflows may require an additional connector or automation tool.

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For most projects, these costs are modest. If your workflow runs at a larger scale, costs may be higher, and we'll help you plan for that when you scope your project.

Who teaches this course?

AI Agents for Work is built and taught by a team. Chadwick Smith, who leads Designlab's internal learning experience team, is developing the curriculum in collaboration with external experts who have deep, hands-on experience building AI workflows.

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Throughout the course, you'll learn from several of these practitioners, including the lecturer who leads the weekly live session and the expert facilitator who guides your peer group.

How much time should I expect to spend each week?

Plan for roughly 6 hours per week. That includes the 90-minute live lecture, a 60-minute peer group session, and async time working on your project. The exact amount will vary with the scope of your workflow.

How do the live sessions work, and what if I can't attend?

On Mondays, we host a 90-minute live lecture. You'll be introduced to the concepts and techniques you need for that stage of your project and see live demonstrations. When you enroll, you'll automatically be registered for these sessions.

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If you can't attend live, you can watch the recording instead. Just plan to watch it and complete the week's async project work before your peer group session. The same goes if you can't start on day one: you have some flexibility, as long as you're caught up before you meet with your peer group.

What are peer group sessions, and how are they scheduled?

Peer group sessions are weekly 60-minute meetings with a small group of classmates, facilitated by an expert practitioner with hands-on experience building AI workflows. You'll pressure-test ideas, share progress, and learn from people applying the same principles to different kinds of work.

After you enroll, you'll receive an email to confirm your course details and choose your peer group time. Groups run on multiple weekdays at 12pm ET (9am PT) or 6pm ET (3pm PT). You'll pick one slot and meet at that time each week.

How much support will I receive?

Beyond the weekly live lecture and your peer group sessions, you'll have access to office hours and a course-only Slack community where you can ask questions, get unstuck, and share progress with classmates and the course team.

Will I earn a certificate?

Yes. Students who successfully complete AI Agents for Work, including the final project, will receive a Certificate of Completion.

Do you offer any discounts or payment plans?

Founding cohort students get $300 off, but seats in this first cohort will be tightly capped.

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We also offer a payment plan that lets you pay half up front and half at the end of the course. To learn more, contact our admissions team at workbench@designlab.com.

Can my employer pay for the course?

Absolutely. Many students have their tuition covered by their employer's learning & development budget. If you have questions about the process, email workbench@designlab.com.

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To help you request reimbursement, feel free to copy, paste, and edit the email below:

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Hi {Manager Name},

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I'd like to use my learning & development budget to enroll in AI Agents for Work, a 4-week live course from Workbench, a division of Designlab, which has trained more than 25,000 learners over 13 years.

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The course is designed for non-technical professionals and focuses on applying AI agents to real work. Over four weeks, I'll learn to:

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• Identify work where AI agents can add real leverage

‍
• Design an agentic workflow around a real goal, with the right context, data, and human checkpoints

‍
• Build a working version using modern AI tools, no coding required

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• Test and refine it so it actually improves my work

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The course includes weekly live lectures, small peer group sessions led by expert practitioners, and hands-on project work. I'd build my project around a workflow from my own job, so the benefit to our team would be immediate.

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The course costs $1,199 USD. You can see the full details here.

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Thanks,
{Your Name}

Can I enroll a team?

We’re happy to work with a team or company. Contact us at advanced.admissions@designlab.com for information on multi-seat discounts, custom trainings, and more.

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What is the refund policy?

AI Agents for Work is backed by the Designlab Happiness Promise. After you've fully participated in the course, if you're not satisfied, you can get your money back. More details on that here.